Privacy Policy

At TuhfaPay, we believe privacy isn't just a policy; it's a promise. You trust us with your data and platform experience, and we take that responsibility seriously. Our commitment is to collect only what we need, protect it like our own, and put you firmly in control.

This Privacy Policy explains how your personal data is collected, used, and protected.

TuhfaPay is a brand operated by FOREX SOLUTIONS LTD (Registration Number: 16585327), with its registered office at 20 Wenlock Road, London, N1 7GU, United Kingdom.

FOREX SOLUTIONS LTD provides technology and platform services and acts as a data controller for personal data collected through the TuhfaPay platform.

FOREX SOLUTIONS LTD does not provide regulated financial or payment services and does not hold client funds.

Payment and money transfer services are provided through a partnership with Belmoney S.A. (Registration Number: 0540.745.997), with its registered office at Avenue Louise 54, 3rd floor, 1050 Brussels, Belgium. Belmoney S.A. is a licensed payment institution supervised by the National Bank of Belgium and acts as an independent data controller for regulated financial services, including compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.

The Key Points

  • We only use your data to provide and secure our platform
  • We do not sell your personal data. Ever
  • You are in control of your personal information
  • Certain data must be retained to comply with legal obligations

1. What Information We Collect & Why We Need It

We are committed to data minimization. Below is a transparent list of the data we collect and the only reason we collect it.

Data We Collect & Purpose

What We Will NEVER Do:

  • Ask for your social media passwords
  • Track your location without consent
  • Access your contacts, microphone, or files without explicit permission
  • Sell your personal data

2. How We Share Your Information

We only share your data in the following circumstances:

With Belmoney S.A.

To provide payment and money transfer services, your personal data is shared with Belmoney S.A., which acts as an independent data controller responsible for:

  • Identity verification (KYC)
  • Anti-money laundering (AML) compliance
  • Transaction processing
  • Safeguarding of funds

With Service Providers

We work with trusted third-party providers for services such as identity verification, fraud prevention, and infrastructure. They are contractually bound to process data only for specified purposes.

Legal Requirements

We may disclose your data if required by law or regulatory authorities.

Fraud Prevention

We may share data with specialized services to detect and prevent fraudulent activity.

3. Data Protection Roles

FOREX SOLUTIONS LTD acts as a data controller for platform-related data.

Belmoney S.A. acts as an independent data controller for all regulated financial services and related personal data processing.

For users utilizing payment services, personal data may be processed by Belmoney S.A. in accordance with applicable European data protection laws, including the General Data Protection Regulation (GDPR).

4. Your Rights: You Are in the Driver's Seat

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Download a copy of your data
  • Restrict or object to certain processing

5. Data Retention

We retain personal data only as long as necessary. However, due to financial regulations, certain data (such as identity verification and transaction records) may be retained for up to 7 years to comply with legal obligations, including AML requirements.

6. Our Security Promise

Your data is protected using industry-standard security measures, including:

  • Encryption in transit and at rest
  • Access controls and monitoring
  • Regular security audits

7. Children's Privacy

TuhfaPay is not intended for individuals under the age of 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via the platform or email.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

support@tuhfapay.com